Refund policy

At IN2SQUARE, we want you to be happy with your purchase. If you are not completely satisfied, you may request a return within 30 days of delivery.

Return Conditions

• Items must be unused, unworn, and in their original condition and packaging.
• Proof of purchase or order details may be required.
• Certain products may not be eligible for return for hygiene, safety, or other applicable reasons.
• Items damaged through misuse or normal wear may not qualify for a refund.

How to Request a Return
Please contact us with your order number and reason for the return. We will provide return instructions if your request is eligible.

Refunds
Once we receive and inspect the returned item, we will notify you about the status of your refund. Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible with photos and your order details so we can assist you.

Return Shipping
Unless the item is defective, damaged, or incorrectly supplied, return shipping costs may be the customer's responsibility.

This policy is intended as a general store policy and should be reviewed against the consumer-protection laws applicable to the countries where you sell.