Shipping policy
At IN2SQUARE, we aim to provide a reliable and convenient delivery experience for every order.
Processing Time
Orders are normally processed within 1–3 business days after payment is confirmed. Processing may take longer during holidays, promotions, or periods of high order volume.
Shipping Times
Estimated delivery times depend on the destination, shipping method, and product availability. The estimated delivery timeframe will be shown at checkout where available.
Tracking
Where tracking is available, tracking information will be provided after your order has been dispatched. Tracking updates may take some time to appear after the package is handed to the carrier.
Delivery Address
Please ensure that your shipping address and contact details are correct before completing your order. IN2SQUARE is not responsible for delays or delivery problems caused by an incorrect or incomplete address.
Delivery Delays
Delivery dates are estimates and are not guaranteed. Delays may occur due to courier operations, severe weather, customs processing, public holidays, or other circumstances outside our reasonable control.
International Shipping
International orders may be subject to customs duties, taxes, or other import charges imposed by the destination country. Where applicable, these charges are the customer's responsibility unless otherwise stated at checkout.
Lost or Damaged Packages
If your order appears to be lost, significantly delayed, or arrives damaged, please contact us with your order details so we can assist you and, where appropriate, work with the shipping carrier to investigate.
Questions About Shipping
For shipping questions or assistance with an order, please contact us through the contact information provided on our website.
Last updated: September 2026